September 17, 2018

Mike Matichich leads the financial services consulting team for Jacobs. In this episode, Mike explains how the increasing attention to affordability of water rates stems from the pinch created by necessary investments in infrastructure and rising costs for households. He says it is more important than ever for utilities to create customer assistance programs and to turn research on affordability into action. Mike also discusses how lessons can be learned at looking at state-by-state variability, approaches in public versus private water systems, and in how places like Australia, Canada, and Europe address affordability issues.

Episode #53
Hosted by Travis Loop

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